Thailand Airport Transfer FAQ: 10 Questions Answered
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Here are clear answers to ten common questions about booking a Bangkok airport transfer. TRider operates between Suvarnabhumi (BKK) and Don Mueang (DMK) airports, Bangkok and Pattaya.
1. Which payment methods can I use?
You can pay by cash, card or bank transfer.
2. Are there restrictions on cancellations or refunds?
There are no restrictions on cancellations or refunds.
3. Are tolls extra from BKK to Pattaya?
Tolls are included in TRider's fixed fare from BKK to Pattaya.
| Vehicle | Fixed fare from BKK to Pattaya |
|---|---|
| Sedan | THB 1,000 |
| SUV | THB 1,300 |
| Van | THB 1,700 |
4. Is there a late-night surcharge?
There is no late-night surcharge. Online booking is available 24 hours a day.
5. Will the driver wait if my flight is delayed?
The driver waits free of charge when your flight is delayed, with no waiting-time limit.
6. Which vehicle should I choose?
| Vehicle | Passengers | Suitcases | Golf bags |
|---|---|---|---|
| Sedan | 2 | 2 | 2 |
| SUV | 3 | 3 | 3 |
| Van | 6 | 6 | 6 |
Check both your group size and the number of suitcases or golf bags before choosing.
7. Where is the meeting point at Suvarnabhumi Airport?
Meet the driver at Gate 7. Detailed meeting instructions are available after booking.
8. Can I request a name board?
A name board is available as a paid optional service.
9. Can I check the assigned vehicle in advance?
You can see a photo of the assigned vehicle in advance. The driver also uses a dedicated app for trip operations.
10. When can I book?
Online booking is available 24 hours a day. The booking screen supports Korean, English, Chinese, Japanese and Thai.